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Will GM Change or Die?

Quality Operator
Current Employee
Has worked at General Motors for less than 1 year
January 12, 2009
Toledo, Ohio
2.0
Doesn't RecommendDoesn't Approve of CEO
Pros

Pay and benefits are unfortunately the only reasons I stay. I have 5 more years and just want to be able to collect my pension and get the hell out of there.

Cons

Brain-dead, insular senior management. Lack of creativity in product design. The pure arrogance of upper management is beyond compare. Nepotism is widespread, within management and union ranks. That produces the trouble you see today in many forms.

Advice to Management

Wake up! You are slow to move and have little foresight in the U.S. market. I love GM, really, and want to be part of a winning team. Your dealerships are GM to the consumer! I have bought 14 new GM cars and trucks in my 24 years with GM. I have had trouble with most all of them. People are willing to accept some of that; however, they hate being treated like crap at the dealership. They also like to get their car fixed right the first time. I owned a Tahoe seven years ago. The dealership could not fix the problem and told me not to come back again. After I graduated college, I wanted to go into management. The way supervisors are treated by higher-ups is unbelievable. Verbal beratings if counts are not made in front of employees, objects thrown about, and threats are common...still are. The way senior management wants subordinates to treat hourly workers is sad and regrettable. It is very frustrating working for GM. I have seen some very talented people leave and be extremely successful elsewhere. They wanted to stay on, but they were told, in so many words, they did not have the connections or "have what it takes." GM managers who make a lot of money unfortunately correlate this with intelligence. Some may be good managers, but have little to no leadership abilities. There is little trust between union and management, still. We must resolve the fact that we are partners, and we win and lose together.

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