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Where GM Went Wrong and How They Can Improve

Validation Engineer
Former Employee
Worked at General Motors for less than 1 year
March 24, 2009
Lansing, Michigan
2.0
Doesn't RecommendDoesn't Approve of CEO
Pros

Good to very good salary and benefit packages, generally speaking. Good performance reviews. In general, the people I worked with were sharp, hardworking, and capable.

Cons

Too many reorganizations made for new supervisors all the time. There was little connection with the performance of the company, and it was easy to feel unimportant and that personal efforts made no difference. There was a big union atmosphere/culture in salary ranks, meaning that employees only needed to do so much. In general, the people I worked with were hard workers and capable, but their talents were underutilized. Top management was not able to manage the company for growth and usually managed in a reactionary way.

Advice to Management

Go on the offensive to stop losses to other OEM competitors.

Vehicle/Product improvements aren't the only way to do this. GM was and still is uncompetitive due to a high cost structure, which was built up over the decades.

Diversify: concentration on the car and truck business alone is not a wise, long-term strategy.

Hire a CEO/President from outside the auto industry with proven effectiveness.

This is all advice that was obviously never taken, and thus the situation deteriorates to this day.

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