GoDaddy

The benefits, schedule, party, casual dress code, several departments, and cheap lunches. The pay was amazing, but a new comp plan is launching this August. They will continue to lose more and more as the time gets closer, at least the smart top 3% of the company will.

Going public has destroyed the work environment GoDaddy was known for.

To keep the board and investors happy, all the agents took a massive pay reduction.

For me to continue making 90k a year as a top producer, I would now need to triple the amount I was to make the same pay. Really?! 3 times the quota to make the same amount!

With the new comp plan coming in Aug of 2016, agents will then be accountable for sales even while on vacation or personal sick days.

Also, CDT has a busted lead system. The calls are all routed to certain reps, and outbound calls are calling on the same accounts over and over. Sometimes we will call the same customer 4-5 times a week because the previous agent did not disposition a call correctly the day before.

They also wrote me up for helping too many customers in a day.

If you care about your customers, as all your reply messages on here say you do, why are you writing agents up for helping them out so they don't have long waits, while still maintaining a Customer Service score of 9.5?

I left on my own. I emailed HR and gave a formal 2-week notice. 3 hours after sending it, they terminated me?!

Leadership here is a bunch of useless bums that have no clue how to motivate a team by coaching.

Look at hiring better leadership; they are several years behind.

Outsource some training for leadership skills.

I understand you need to hit goals, but you can't expect someone to triple their volume just to get paid the same.