The call center floor supervisors and leads are very supportive and try to help out with current position advancement and also career advancement. You get what you put into it back with help. Everyone is friendly and helpful. Awesome perks and culture.
The supervisors have become more and more sales oriented, and I felt that the sales pressure was too high. For the most part, all of the management was great.
Make it more about the customer instead of the sale.
Otherwise, great job in coaching, being supportive, and helping people get better at what they do and advance their careers.
Pretty easy. Online assessment and then a phone interview with a recruiter. If you pass, they have you come in for a face-to-face with a floor supervisor. They will tell you a bit about themselves and what the company expects from you.
The interviewing process was not difficult. I met with the recruiter who asked questions about my background and skill set. Then, I met with the hiring manager who asked me questions based on scenarios and experience.
They had me take a rather rudimentary IQ test with a large number of questions and limited time. Then, I was given a simple problem to solve. When I solved the problem in about 30 seconds, the interviewer falsely accused me of already being acquaint
Pretty easy. Online assessment and then a phone interview with a recruiter. If you pass, they have you come in for a face-to-face with a floor supervisor. They will tell you a bit about themselves and what the company expects from you.
The interviewing process was not difficult. I met with the recruiter who asked questions about my background and skill set. Then, I met with the hiring manager who asked me questions based on scenarios and experience.
They had me take a rather rudimentary IQ test with a large number of questions and limited time. Then, I was given a simple problem to solve. When I solved the problem in about 30 seconds, the interviewer falsely accused me of already being acquaint