This is a great place to get your feet wet in the tech industry. If you can survive the phones to move up and on, there is a lot of potential within this company.
Great benefits.
Phone bonus can pay well if you hit your sales numbers.
Fantastic social culture.
Easy to get to entry-level management.
The company trains you to sell, not to troubleshoot the products you support. The company spends most of its training time preparing the agent to hit daily sales quotas. Pay is well below industry standard for tech positions. Very rarely is further training provided on the products supported. Internal documentation is a mess; it's an outdated and unmanaged system.
Please do not lose the actual focus on the technology. There is a balance to offer affordable technologies without losing vision for long-term objectives in cutting-edge tech. Don't get too far behind the future curve.
Pretty easy. Online assessment and then a phone interview with a recruiter. If you pass, they have you come in for a face-to-face with a floor supervisor. They will tell you a bit about themselves and what the company expects from you.
The interviewing process was not difficult. I met with the recruiter who asked questions about my background and skill set. Then, I met with the hiring manager who asked me questions based on scenarios and experience.
They had me take a rather rudimentary IQ test with a large number of questions and limited time. Then, I was given a simple problem to solve. When I solved the problem in about 30 seconds, the interviewer falsely accused me of already being acquaint
Pretty easy. Online assessment and then a phone interview with a recruiter. If you pass, they have you come in for a face-to-face with a floor supervisor. They will tell you a bit about themselves and what the company expects from you.
The interviewing process was not difficult. I met with the recruiter who asked questions about my background and skill set. Then, I met with the hiring manager who asked me questions based on scenarios and experience.
They had me take a rather rudimentary IQ test with a large number of questions and limited time. Then, I was given a simple problem to solve. When I solved the problem in about 30 seconds, the interviewer falsely accused me of already being acquaint