Groupon

Unlimited PTO and work-life balance are heavily promoted. Managers are very flexible, encouraging time off to prevent sales burnout. There are competitions to win half days or full days, creating a general sense of time off to enjoy. I feel very respected with the unlimited PTO.

Great direct management. Direct managers are provided with good tools to coach and help grow sales reps. There are great initial learning skills for the sales cycle, with initial upward mobility.

Good starting job out of college and strong company brand recognition.

Fully remote for sales (this could be seen as a pro or con depending on the person).

Very easy to hit quota; nobody even has to try that hard to get it. Good pay for how simple the work is.

Good benefits.

Great diversity and inclusion program. The company is very open-minded and makes this a priority for employees.

--Awful upper management: specifically at an RVP level in Merchant Development, they don't provide any follow-up or action taken within the department. We are treated very immaturely (for example, we are sent reminders on how to turn on an out-of-office signature, which seems demeaning for teams that have been here for 4+ years). Another RVP sends daily emails about personal reflections/life coaching, which feels inappropriate.

--Rude communication from other departments that seem to work against you (specifically Risk Management, who berates sales reps daily and even gets into fights with sales managers). Everyone on my team has gotten yelled at for spelling a name wrong in emails, etc. This doesn't create an inclusive workspace.

--Groupon doesn't seem to put businesses first; it shows with merchant retention and new business.

--Very slow and not a lot of work. Our team has asked to take on other verticals or projects since some days we have less than 1 hour of work, given our vertical is so slow. There doesn't seem to be a general desire for management to help teams find additional work.

--Trajectory of business/business outlook not strong.

--Promotion cycle for roles is tedious and vague (has taken some reps 3-4+ years versus some at 8 months).

For the RVP/RSD level, please start respecting sales reps at Groupon and encourage other departments to do the same. Sometimes, it feels like we are the most underappreciated team at the business despite being the only team generating revenue for the company.

Please continue career development opportunities such as lunch and learns (they are great!) and great 1:1 feedback sessions from direct management.