Pros: The product is good for the most part.

Cons: The CEO overrules decisions and trumps his entire management team's opinions. I was not on the "staff" team but, as an outsider observing their interactions and the way decisions were made, it was horrifying that one person can be so self-absorbed. Also, the People Team has zero power.

Pros: Fantastic culture of humility and learning. Loved working with everyone here, and I met some of the most brilliant people I'll ever work with.

Cons: Clear issues with management for early-career engineers (very arbitrary guidelines on what performance looks like), lack of support for CX/Sales teams, and a lack of transparency while maintaining the feeling that transparency is still there.

Pros: - The biggest pro is definitely culture. It all starts with a high bar in our values-fit interview. We've managed to curate some of the most talented, thoughtful, and humble people that I've ever had the chance to work with. - Plenty of career opportunities. Working at a growing company means that there are always plenty of things to do and ways to stretch yourself. - Mentorship is valued and really easy to find. Everyone is incredibly helpful and wants everyone else around them to do well. As a result, it is easy to find support everywhere. - Opportunity to make a real difference for people. We've always focused on small businesses and hearing the stories from our customers really drives home the impact we are making. - Flexible work hours and PTO. Free lunch and dinner (that is amazing).

Cons: It's hard for us to call ourselves a startup anymore. As we've grown, there are more and more faces that I don't recognize at the office. But we've done a good job of keeping the most important parts of the culture.