Hightouch

Users love our product, and we've hired great engineers, and the company feels like a community.

We're solving new problems every day, big and small, and constantly shipping valuable features. Nothing feels better than building a feature that users need and turning those users into happy customers.

Our engineering team has a great culture of pragmatism and effectiveness: keep it simple, and ship it, and iterate. Don't over-engineer. We collaborate directly with other teams and customers. I'm regularly impressed by my colleagues' initiative and ambition to improve our product and processes.

We're a remote-first distributed team with flexible hours, unlimited PTO, and optional in-person workspaces and events, which I've loved. We're trusted and empowered to do our best work.

The work is fast and often unstructured, and priorities change fairly often. Working at a growth-stage startup is not for everyone, but it's much less risky than some perceive. The real risk is wasting your time at big tech and missing out on a high growth opportunity.

Keep your best people happy and keep acknowledging people's achievements.

Prepare for continued bad economic times :/.