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I'm not sure executive management has the correct corporate strategy

Senior Fund Administrator
Current Employee
Has worked at HSBC for 20 years
September 13, 2021
Edinburgh, Scotland
3.0
Doesn't RecommendNegative Outlook
Pros

Very busy, active job/role.

Cons

Dependent upon the quality of work from outsourced centers.

Advice to Management

Other companies I have contracted for have a completely different outsourcing strategy, one where I can see the advantages. Their program of moving all the work to the cheapest outsourcer may be cheaper, but it results in more staff leaving in the UK, and there is an impact on client relationships.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
3.0
Compensation and Benefits
3.0
Senior Management
1.0

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