IBM

get to see how disorganized a big company really is.

There are a lot of chances to innovate/improve because there are so many gaps.

They have more processes than even they are aware of.

HR is the worst department – not involved in hiring, hid from employees, biased towards senior management.

Executives have terrible personalities, and it manifests in their organization design and decisions.

GDF - Killing mindset and behavior.

IBM CEO till 2011 - Disrespectful to employees.

Reduce your personal impact on employees (subjective decisions).

Run programs that have majority employee support and help productivity and innovation.

Stop running multiple programs/tools with the same objectives.

Stop "jump first, asking questions later" programs.

Programs should be transparent, clearly thought out, and have background work completed (i.e., required tools, etc., in place). Respect and trust should be shown to key contributors. There should be patience to let the program develop and support to clear roadblocks through education and explanation, not compromise and bulldozing.