IBM

Excellent product lines and engineering skills.

Focus too much on stockholders and executive bonuses based on stock value and profit versus customer requirements and satisfaction. Not enough people in the field. Too many managers tracking numbers instead of helping their employees.

Focus less on IBM stockholders and change the current IBM Executive compensation plan to focus more on software development and customer satisfaction instead of IBM stock value and profit.

Hire more people to work directly with customers instead of hiring team leaders or managers to track business numbers instead of helping their employees.