IBM

Superb customer base.

Diverse job opportunities.

Still has some excellent employees raised in the original culture.

Benefits are better than most.

Absolutely no job security, a constant fear that the ax will fall, especially if you are over 50. Job security is unrelated to personal performance.

Quality control has been sacrificed for speed to market, so you are constantly struggling with nasty bugs in the customer environment that should have never been released in the first place.

There is a complete disconnect between high-level management and local management. Employees are cut without discussion with their managers, even if they have critical skills necessary for customer commitments.

IBM still has some excellent technology that many customers depend on to run their businesses. However, they are also dependent on that technology being stable and supported by people with the correct domain knowledge.

The more customers are burned by failures in those areas, the more they will walk away. A customer that has a bad experience with IBM's support of their no longer strategic products will not be sold on new offerings.

Also, improve the www.ibm.com web sites. You are not going to convince customers to bet their company on the IBM cloud when IBM documentation and support web sites are so often unstable or unavailable.