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A great company that has gone down the tubes

Technical Architect
Former Employee
Worked at IBM for 9 years
April 3, 2017
Dallas, Texas
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Company Reputation

Excellent medical benefits.

Moving between divisions used to be easy. Right now it is hard because IBM is laying people off (called Resource Action (RA) in IBM parlance).

Cons

Pay raises and promotions are slower than for others.

Work from home, which had been one of the mainstays, is being cancelled.

Very tightly defined roles -- you are pre-sales only and penalized for giving after-sales support. This hurts both your and the company's reputation.

The tech team is under the thumb of sales, so it can't produce on its own. If you have a bad seller (e.g., can't close, won't hunt), you will be penalized and held accountable for their performance.

In my last group, management was always hunting for someone to throw under the bus if a deal didn't close. Twice, I was asked to say who was responsible for the loss of sale. At other companies I have worked, it was viewed as a team effort, and we trained tech people to improve.

Advice to Management

Invest in new technologies, but don't throw away those that are bringing in revenue. Invest in attracting both large and small customers. Stop the co-location requirement. Cut your own bonus and keep people working.

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