The process: Pre-screener/take-home assignment, HR screener, technical screener, behavioral screener, on-site round of challenges and behavioral questions. It's pretty much like any big corp hiring process (even though it's not a big corp). HR asks to describe projects you have worked on, and background. In the technical screener they ask some challenges and to talk your thought process while solving them, they are interested in time/space complexity and give hints to solve them the way they expect, and then ask some behavioral questions.

Behavioral is pretty much about the "Amazon's Leadership Principles", they care a lot about customers and how you have improved their lives. Some of the questions are the same as the technical screener, and it may be better to answer the same in both, I made the mistake to give crappier answers in this instance and did not pass it. If I'd given the same answers, I think I'd have passed it.

HR: What project did you work on? What was your role?

TS: Tell me about a challenging project, the lessons learned, and what you would do differently next time.

TS: Tell me about a project you are proud of, and why are you proud of it.

TS: Tell me about a time you went beyond what was expected.

TS: Why Intercom?

BS: Tell me about a project that succeeded and why do you think it did.

BS: Tell me about a project that failed and why it failed.

BS: Tell me about one time you improved something without being told to.

BS: Tell me about a disagreement you had with someone and how you handled it.

BS: Tell me about your current project. What is your role in it?