Employee experience is as important as customer experience
Employee experience is as important as customer experience
Intuit prioritizes employee experience the same as customer experience.
In the quarterly 'State of the Company' meeting, the CEO and HR addressed issues and questions that employees cared about.
During the pandemic, the company gave generous sick days, family leave, and especially recharge days. For new hires, onboarding was streamlined, and there was a survey afterward to make sure you had everything you needed.
The company is making progress but not at an ideal state yet regarding unified service capabilities, infrastructure, and software development governance.
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Intuit Interview Experiences
Enterprise Architect
A recruiter reached out to me based on my LinkedIn profile. I must say HR was extremely helpful throughout the process and assisted me through each phase. I began with a one-on-one meeting with the hiring manager, followed by an on-site craft demo/c
Principal Software Engineer
Initial phone screen with the recruiter, followed by a technical screen with a Principal Engineer. The interviewer was super friendly, but I experienced some difficulty with their Glider.ai platform.
Engineering
Very long interview process. Scheduled to see 6 people over about 6 hours. One person did not show up for their scheduled interview slot, so I spent 2 hours with the same person. It was awkward, staring at each other in nervous semi-silence, with fr
Enterprise Architect
Mountain View, California, United StatesDecember 1, 2016A recruiter reached out to me based on my LinkedIn profile. I must say HR was extremely helpful throughout the process and assisted me through each phase. I began with a one-on-one meeting with the hiring manager, followed by an on-site craft demo/c
Principal Software Engineer
Mountain View, California, United StatesJuly 1, 2025Initial phone screen with the recruiter, followed by a technical screen with a Principal Engineer. The interviewer was super friendly, but I experienced some difficulty with their Glider.ai platform.
Engineering
Mountain View, California, United StatesFebruary 1, 2012Very long interview process. Scheduled to see 6 people over about 6 hours. One person did not show up for their scheduled interview slot, so I spent 2 hours with the same person. It was awkward, staring at each other in nervous semi-silence, with fr
