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Need to take the bad with the good

Senior Software Engineer In Quality
Current Employee
Has worked at Intuit for 9 years
May 25, 2014
3.0
RecommendsNeutral OutlookApproves of CEO
Pros

An all-around good company that usually genuinely cares about employees. Overall, the company is flexible with personal schedules. The company is doing well and the stock continues to uptick. The total benefit package is competitive.

Cons

There has always been and, seemingly, always will be a divide between employees at the Mountain View office and other employees with regard to advancement opportunities, training, and projects.

The amount of work being sent to the India office is off the charts despite a less than stellar history when doing so. Supposedly using Agile, but other than daily scrums, there is very little that is agile. Most Agile teams are run by development managers, which frequently cause rifts as they defend the development team while chastising others.

Back-stabbing is frequent, and trust is waning. Petty things will show up on annual reviews as negatives despite no one mentioning anything during the course of the year. Careers will be held back simply because you are not given the opportunity to work on the right projects.

Management has its favorites—those who simply blindly follow without speaking their mind. If you are outspoken, you will be held back. Those who advance the fastest are the same people you seldom hear a word from.

Advice to Management

Re-orgs and layoffs every 3-6 months is not how you instill employee confidence in leadership. Brad Smith seems to get it, at least that is what he lets on, but the dissemination to the ranks must be poor because no matter how much changes at Intuit, everything seems to stay the same. We get different leaders with different visions and new org charts, but the mentality, philosophy, and direction never change.

Job titles have become a running joke, as there are too many "Senior" positions filled by people who do not deserve them. Internal promotions have slowed greatly, as more people are hired into "Senior" positions rather than promoting from within, despite a very good pool of talent internally.

Management has never been stellar, but it was much better five years ago when hard work was rewarded with promotions, compensation, and stock. Now, hard work is rewarded with more work, excuses for why employees are not worthy of promotion, and pitiful amounts of annual stock. As poor as upper management has become, middle management is beyond terrible, with most of them only concerned with self-promotion and metrics.

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