Intuit

Please note that this review is specifically for the Risk & Fraud teams on QuickBooks. Your experience may vary on other teams.

Pros include:

• Fair compensation
• Smart engineers
• Good tech infrastructure
• Very stable company
• Cool products

Very poor work-life balance. The lights never turn off at this company. There are always people working, always messages flying around. I’ve seen engineers being asked to work late even when they’re sick. The work here comes first, then employees second. It's a very demanding environment.

It can be very chaotic. Sometimes it feels like everything is “on fire." This is particularly true in the Risk & Fraud space, since fraud attacks can occur at any time and thus require immediate attention from engineering.

Many concurrent, tight deadlines lead to a stressful environment which results in many bugs in production. There's never enough time to go back and fix these bugs, since there's always a new, high-priority initiative.

The culture (or lack thereof) is not great here. There simply isn’t time to do anything else other than work on the next high-priority initiative.

The main issue with Intuit is that they prioritize speed over quality. If they would slow down a little bit, they would produce better quality features that result in less customer friction and allow their engineers to fix existing issues.