Intuit

It has great benefits and tries to make an effort towards work-life balance.

It used to be much better. It is also trying to move into newer technologies.

Has a good revenue base from market-leading products: QuickBooks, TurboTax, and Quicken.

There are some good places to be and some not so good. The environment is getting very toxic and fearful, at least in our part of the ocean. Any negative feedback about the work is taken as an indictment of management, and then you are under the microscope. People who keep quiet are being rewarded, and people who speak up are given the silent or not-so-silent treatment.

Co-workers are great, the products are good, but the new crop of management hired in the last few years is very short-term oriented and prone to knee-jerk reactions.

New people often ask me, "How come it rates so high on the Great Place to Work survey?" My response is that it really used to be.

Listen to the people!

One of the operating principles used to be, "It's the people." That seems to have been completely ignored in pockets of the company. I say this, hoping this is not endemic to all parts of the company.

So, listen to the people. Do not throw the "Great Place to Work" survey results in the trash once the press release is sent out. Create actionable items out of it and hold leaders accountable for it.