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Continues to make anti-competitive decisions and won't listen to employee feedback

Associate Software Engineer
Current Employee
Has worked at JPMorgan Chase for 2 years
April 18, 2022
Columbus, Ohio
2.0
Doesn't RecommendNeutral Outlook
Pros

Their benefits are pretty good. There is also a lot of recognition for working at a firm as large and well-known as JPMorgan. If you are someone who likes working for someone well-known and likes the recognition that comes with it, then that is a plus.

Cons

The salary is not as good compared to other tech companies JPMorgan has to compete with. They also insist on "Return-to-the-Office" (RTTO). While we are hybrid right now, their ultimate goal, as stated many times, is to return 100% to the office, which is the exact opposite of most other tech companies.

They are also continuing to lose top talent, and now there are many positions open across the firm that can't be filled, mostly due to the salary and RTTO decisions. Management recognizes this exodus of talent as a major problem and has hosted sessions, which they called "feedback circles," in order to figure out why this is happening. Other employees have mentioned salary and RTTO countless times during these feedback sessions, and it continues to go unaddressed.

I also want to point out that salary does not improve that much with a promotion. I have colleagues who have left because they were promoted but didn't get the bump that they really wanted.

Advice to Management

Start learning from other tech companies. I understand that JPMorgan is a bank and other banks have similar salaries and work-from-office requirements. I believe Bank of America has already pushed for their employees to return as well.

The problem is that we also claim to be a tech company, which means we are also competing for talent with other tech companies. It is no wonder why you can't hire and retain tech talent when they are receiving other offers for 6-figure salaries and permanent work-from-home.

You need to start looking at other tech companies as competition too. You also need to start listening to the feedback you are collecting.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
2.0
Compensation and Benefits
2.0
Senior Management
2.0

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