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Global Support Division Needs to Improve in Very Profitable But Very Political Company

Engineering Manager
Former Employee
Worked at KLA for 9 years
August 25, 2013
Milpitas, California
3.0
Doesn't RecommendPositive OutlookApproves of CEO
Pros

There are opportunities to work with cutting edge optics, lasers, software, and other technologies.

The company is the market leader in wafer inspection technology and productivity solutions in the semiconductor industry.

Cons

Global support division consistently has senior management turnover every few years which completely changes the organization's goals, objectives, and priorities.

Unfortunately, expectations and priorities are often poorly communicated from senior management to middle management and individual contributors.

Politics versus objective data/information seems to drive decisions in a significant number of cases. This division also doesn't especially encourage a collaborative culture.

Advice to Management

Take the time to look critically at senior management initiatives and work with middle managers to develop clear execution strategies instead of just sending down directives and expecting them to be successful.

Also, poor work/life balance is an acknowledged, continuing problem in this division. Don't ignore it.

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