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Overall, decent place to work—few areas to improve

Lab Service Engineer II
Current Employee
Has worked at Lam Research for 6 years
December 3, 2024
Tualatin, OR
4.0
Doesn't RecommendPositive OutlookApproves of CEO
Pros
  • Safety 1st (kind of; minor injuries are daily-to-weekly, but most people will respect desires for major safety issues).
  • Direct managers are fair.
  • Pay is a bit above industry average, though nothing special for what is expected.
  • Pretty stable job security. You have to be bad at the job or get hired just before a major downturn.
  • 8hrs paid holiday, even if you don't normally work that day.
  • Taking time off is rarely an issue.
  • Contributes $1,300/yr to HSA if you choose HDHP+HSA for medical.
  • 90+% of coworkers are good folks who work hard, don't throw you under the bus, and are just overall people you can work with for 9-13hrs a day.
Cons
  • Company shutdowns are unpaid and fairly frequent—in the first 4 years, you will use almost all of your PTO, which is your sick leave, too, on shutdowns. You accrue 40hrs/yr more after 4 years—you might get a vacation then.
  • This role is much more interesting to mechanics/electricians than it is to engineering graduates. They hire both types. The latter is their target demographic for some reason.
  • You will use ~5-7% of your engineering degree. A big con if you liked engineering; a big pro if you 'wish' that you liked engineering.
  • Upper management are clueless, losing a dollar to save a dime—no, they will not listen to you no matter how much you and all of your coworkers warn them. And yes, they will blame you and your manager when they do the dumb anyways and things go exactly as bad as you said.
  • Extremely tight deadlines and schedule conflicts between engineers and lab equipment engineers—expect to delay, and sometimes miss, your breaks and lunch hour routinely.
  • Virtually zero upward career progression potential—you'll do the same thing at level 1 as at level 4, even 5. You may branch to specialist or manager, but you'll not be promoted to an engineer, designer, modeler, QA, or anything else. What you do after year 1 is the same as year 20.
  • Expect bruises and minor burns, and be thankful that is all you're going home with.
Advice to Management

Hire more people.

More importantly, give them more opportunity to progress than just levels of LSE.

You have dozens of people with wasted potential that could greatly accelerate engineering design even by just being a part of regular design reviews. Imagine how many hours can be saved if an LSE can just say, "Oh, that won't work on this tool. There is X, Y, or Z there that isn't in the model... and that won't work there, unless you intend to have the LSEs tear apart 6 components over 2 days to install it."

Sometimes, LSEs have several hours waiting on parts, or waiting on information, or waiting on tools. Give these LSEs projects you don't have engineers/time to work on and let them run with it. Give it to them as a competition or something.

Maybe try internal internships with LSEs interested in doing more than just being an LSE. Process interns, design interns, manufacturing, testing, modelling, RF, etc. If it doesn't add to their career prospects at Lam, it at least makes them a domain expert as an LSE.

Additional Ratings

Work/Life Balance
5.0
Culture and Values
4.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
1.0
Compensation and Benefits
3.0
Senior Management
1.0

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