Applications Support Engineer Interview Experience - Natick, Massachusetts
January 1, 2011
Positive ExperienceGot Offer
Process
I had the first round for the Application Support Engineer position. It was a phone interview.
The interviewer explained the position to me and then asked the following questions:
- What is your GPA?
- Why do you want to work for MathWorks?
- Are you good with multitasking?
- Did you ever work with teams for your projects? How did you handle conflicts within a team?
- Do you have any questions for me?
In the end, she said that she would pass on my resume to the technical recruiter and that if I heard from them within a week, I would move on to the second round. I am keeping my fingers crossed.
Questions
How do you handle team conflicts?
Are you good at multitasking? Example.
Was this helpful?
Interview Statistics
The following metrics were computed from 170 interview experiences for the MathWorks Applications Support Engineer role in Natick, Massachusetts.
Success Rate
24%
Pass Rate
MathWorks's interview process for their Applications Support Engineer roles in Natick, Massachusetts is very selective, failing most engineers who go through it.
Experience Rating
Positive56%
Neutral30%
Negative14%
Candidates reported having very good feelings for MathWorks's Applications Support Engineer interview process in Natick, Massachusetts.
MathWorks Work Experiences
4.0
Great place for software engineers
Applications Support Engineer • Former Employee
Natick, Massachusetts, United States
March 19, 2014
Pros: Software engineers are highly respected and regarded at this company. Technical abilities are very important to succeed here.
Cons: Career growth seems to be limited, especially to get into the business side.
1.0
Not as advertised
Applications Support Engineer • Former Employee
Natick, Massachusetts, United States
February 25, 2015
Pros: Work with smart people.
Challenging, exciting work that varies day to day.
Many opportunities to get "training".
You do not have to decide on a career until after you work here for a while, so there is flexibility.
Career opportunities, though not as many as advertised during the hiring process, they are still there.
Cons: Management for the "Engineering Development Group" should not be managing a development group.
They are basically technical support managers, and generally good at that, but do not have any clear mandate to focus at all on the non-support side of this group.
This is clear as they continually make decisions that sacrifice engineers' long-term career development at MathWorks for short-term technical support goals.
The work culture of the Engineering Development Group is not in line with the principles and values of the rest of the company.
The dual demand for our time, coupled with homework assignments (yes, there is homework in EDG), routinely makes working after work hours or on the weekends necessary.
The common complaint for this position is simply that the 50/50 support/project time split, which is repeated all throughout the hiring process and at career fairs, is simply not true. 70/30 is more accurate.
5.0
Growth But Manage Time
Applications Support Engineer • Current Employee
Natick, Massachusetts, United States
March 3, 2021
Pros: Lots of growth opportunities in various engineering and computer science areas.
Cons: Need to be proactive and be strong at time management.
- 4.0Great place for software engineersApplications Support Engineer • Former EmployeeNatick, Massachusetts, United StatesMarch 19, 2014Pros: Software engineers are highly respected and regarded at this company. Technical abilities are very important to succeed here.Cons: Career growth seems to be limited, especially to get into the business side.
- 1.0Not as advertisedApplications Support Engineer • Former EmployeeNatick, Massachusetts, United StatesFebruary 25, 2015Pros: Work with smart people. Challenging, exciting work that varies day to day. Many opportunities to get "training". You do not have to decide on a career until after you work here for a while, so there is flexibility. Career opportunities, though not as many as advertised during the hiring process, they are still there.Cons: Management for the "Engineering Development Group" should not be managing a development group. They are basically technical support managers, and generally good at that, but do not have any clear mandate to focus at all on the non-support side of this group. This is clear as they continually make decisions that sacrifice engineers' long-term career development at MathWorks for short-term technical support goals. The work culture of the Engineering Development Group is not in line with the principles and values of the rest of the company. The dual demand for our time, coupled with homework assignments (yes, there is homework in EDG), routinely makes working after work hours or on the weekends necessary. The common complaint for this position is simply that the 50/50 support/project time split, which is repeated all throughout the hiring process and at career fairs, is simply not true. 70/30 is more accurate.
- 5.0Growth But Manage TimeApplications Support Engineer • Current EmployeeNatick, Massachusetts, United StatesMarch 3, 2021Pros: Lots of growth opportunities in various engineering and computer science areas.Cons: Need to be proactive and be strong at time management.
MathWorks Interview Questions
Explore Interview QuestionsTaro 75Google Interview QuestionsMeta Interview QuestionsAmazon Interview QuestionsApple Interview QuestionsNetflix Interview Questions
Explore Interview ExperiencesOpenAI Interview ExperiencesAnthropic Interview ExperiencesPerplexity Interview ExperiencesWindsurf Interview ExperiencesMistral AI Interview Experiences
