Applications Support Engineer Interview Experience
November 1, 2017
Negative ExperienceNo Offer
Process
I applied in September 2017. After a month, I received a video interview round in October 2017. I submitted it within two days.
After that, I did not receive any email for many days. One day, I got an email for a coding round, which I completed.
Then I received an invitation to schedule a phone interview, the third round. I had this round in November 2017. It went really well, and I had high hopes. I do remember the name of the person, but I won't disclose it here.
Then nothing in the months of December and January. I guess they forgot me.
I emailed two HRs in February as well. Then, one of the HRs replied, saying they were moving forward with another candidate.
Questions
1st Round: Behavioral
2nd Round: Coding round (two questions)
3rd Round: Phone Interview
- Screen share
- Questions on two languages of our choice
- Had to write code snippets
- Had to predict the output of the code snippet
Was this helpful?
Interview Statistics
The following metrics were computed from 957 interview experiences for the MathWorks Applications Support Engineer role in United States.
Success Rate
14%
Pass Rate
MathWorks's interview process for their Applications Support Engineer roles in the United States is extremely selective, failing the vast majority of engineers.
Experience Rating
Positive47%
Neutral44%
Negative9%
Candidates reported having very good feelings for MathWorks's Applications Support Engineer interview process in United States.
MathWorks Work Experiences
5.0
MathWorks is invested in my individual success
Applications Support Engineer • Current Employee
Bengaluru, Karnataka, India
October 17, 2016
Pros: Work on developing real features that ship with the product through project work.
Manager is more of a mentor and coach versus a boss.
Strong collaboration within the team.
Opportunity to work with customers across many industries.
Strong career development opportunities to develop skills that are applicable for many roles and companies.
Cons: The role is multi-faceted and requires strong technical skills and leadership skills.
The work is not pre-defined, and you must create your personal plan of what projects you want to contribute to.
1.0
Not as advertised
Applications Support Engineer • Former Employee
Natick, Massachusetts, United States
February 25, 2015
Pros: Work with smart people.
Challenging, exciting work that varies day to day.
Many opportunities to get "training".
You do not have to decide on a career until after you work here for a while, so there is flexibility.
Career opportunities, though not as many as advertised during the hiring process, they are still there.
Cons: Management for the "Engineering Development Group" should not be managing a development group.
They are basically technical support managers, and generally good at that, but do not have any clear mandate to focus at all on the non-support side of this group.
This is clear as they continually make decisions that sacrifice engineers' long-term career development at MathWorks for short-term technical support goals.
The work culture of the Engineering Development Group is not in line with the principles and values of the rest of the company.
The dual demand for our time, coupled with homework assignments (yes, there is homework in EDG), routinely makes working after work hours or on the weekends necessary.
The common complaint for this position is simply that the 50/50 support/project time split, which is repeated all throughout the hiring process and at career fairs, is simply not true. 70/30 is more accurate.
4.0
An OK role if it is your first job
Applications Support Engineer • Former Employee
March 17, 2021
Pros: Good work-life balance.
You will have many opportunities to participate in projects from different teams.
Cons: Technical Support. You are not a software engineer, and you need to answer customer's technical questions about a product you are less familiar with than the customers.
- 5.0MathWorks is invested in my individual successApplications Support Engineer • Current EmployeeBengaluru, Karnataka, IndiaOctober 17, 2016Pros: Work on developing real features that ship with the product through project work. Manager is more of a mentor and coach versus a boss. Strong collaboration within the team. Opportunity to work with customers across many industries. Strong career development opportunities to develop skills that are applicable for many roles and companies.Cons: The role is multi-faceted and requires strong technical skills and leadership skills. The work is not pre-defined, and you must create your personal plan of what projects you want to contribute to.
- 1.0Not as advertisedApplications Support Engineer • Former EmployeeNatick, Massachusetts, United StatesFebruary 25, 2015Pros: Work with smart people. Challenging, exciting work that varies day to day. Many opportunities to get "training". You do not have to decide on a career until after you work here for a while, so there is flexibility. Career opportunities, though not as many as advertised during the hiring process, they are still there.Cons: Management for the "Engineering Development Group" should not be managing a development group. They are basically technical support managers, and generally good at that, but do not have any clear mandate to focus at all on the non-support side of this group. This is clear as they continually make decisions that sacrifice engineers' long-term career development at MathWorks for short-term technical support goals. The work culture of the Engineering Development Group is not in line with the principles and values of the rest of the company. The dual demand for our time, coupled with homework assignments (yes, there is homework in EDG), routinely makes working after work hours or on the weekends necessary. The common complaint for this position is simply that the 50/50 support/project time split, which is repeated all throughout the hiring process and at career fairs, is simply not true. 70/30 is more accurate.
- 4.0An OK role if it is your first jobApplications Support Engineer • Former EmployeeMarch 17, 2021Pros: Good work-life balance. You will have many opportunities to participate in projects from different teams.Cons: Technical Support. You are not a software engineer, and you need to answer customer's technical questions about a product you are less familiar with than the customers.
MathWorks Interview Questions
Explore Interview QuestionsTaro 75Google Interview QuestionsMeta Interview QuestionsAmazon Interview QuestionsApple Interview QuestionsNetflix Interview Questions
Explore Interview ExperiencesOpenAI Interview ExperiencesAnthropic Interview ExperiencesPerplexity Interview ExperiencesWindsurf Interview ExperiencesMistral AI Interview Experiences
