Pros: Modern workplace, with nice facilities including a gym and offices. Free breakfast on Wednesdays.

Cons: Poor management at EDG. The managers tend to micromanage people and create a kindergarten-like atmosphere. EDG is a ruse for them to get technical support done by highly qualified people, and their values have diverged from the company's core values. Work/life balance is screwed up since you frequently have to work 12-hour days, and the hard work you put in is not appreciated but rather seen as standard expectations. None of the managers have technical skills, so they frequently try to evade questions by asking the same questions back to people. "What do you think?" is the most commonly used phrase here, and there is never any logical explanation for anything.

Pros: Great platform for fresh graduates to learn. A decent amount of freedom to choose what you want to do.

Cons: Downsides of this role? Well, after a year, maybe your learning curve becomes stagnant, and you want to move out of this role. Unfortunately, the organization is very conservative, so positions in your field of choice might not open up at all. You are literally wasting half of your time doing technical support and talking to customers who mostly can't get anything done on their own. More than half of the management is non-technical, so they have no idea of what they are talking about most of the time. Just smile and take it. Huge disparity in pay scales for the same role. If you went to a branded school, you get a lot more than you deserve; performers are not rewarded aptly.

Pros: EDG allows you to explore different departments and projects.

Cons: 5 word minimum, but nothing really.