MathWorks

1. Great work culture.
2. The colleagues are very friendly and approachable.
3. There is good work-life balance.
4. Managers are very supportive.
5. You get to work on projects that are aligned to your interests, and the projects are mostly quite challenging as well.

1. The pay is not that good, considering that they recruit people from tier 1 institutes.

2. Most EDGers find the technical support part uninteresting and tiring. Personally, I don't feel that it'll help new recruits in the long term. There is not much skill that is learned through technical support.

3. You might not get a chance to join the team or your interests. It all depends on the requirements. Until you get transferred, you might not get to experience the actual development cycle.

4. You will have to spend some time on things that are hardly technical. You'll be judged based on that too.

Consider hiring from tier-1 colleges for actual development or testing jobs. They might feel the pressure of lagging behind in comparison with their peers in other companies. Technical support hardly requires much expertise, as people are usually forced to take up issues pertaining to products that might be very new to them.