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Strong salary and benefits, but strict remote policy

Senior Software Engineer
Current Employee
Has worked at Mercado Libre for 4 years
July 23, 2026
Bucaramanga, Santander
4.0
RecommendsPositive Outlook
Pros
  • Strong salary, which is especially competitive when I joined 4 years ago as a Senior Software Developer
  • Solid benefits package: prepaid medical care, a monthly food card of 600,000 COP, and an annual bonus equivalent to one full salary, paid consistently every year
  • Remote work is allowed, which gives good flexibility for day-to-day life
  • English proficiency, as I'm a B2 speaker, is not a barrier to entry or advancement — the role doesn't gatekeep on language skills
  • Stable, well-established company with mature processes for a senior engineering role
Cons
  • Remote work isn't fully flexible: you're required to go into the office at least once every 3 months, and failing to do so can result in termination — this isn't clearly "remote-first," more like "remote with strict conditions"
  • On-call rotation ("guardian" duty) comes around every 4–5 weeks, requiring you to be available to fix issues and monitor application alerts, which adds stress and disrupts personal time outside work hours
  • On-call compensation or time-off-in-lieu isn't clearly structured, which is worth mentioning if that's your experience
Advice to Management

Reconsider the rigidity of the in-office requirement — if the role is genuinely remote, tying it to mandatory quarterly office visits under threat of termination undermines the flexibility that you're offering and creates unnecessary anxiety for remote employees.

Also, it is worth revisiting the on-call rotation frequency and ensuring engineers are properly compensated, such as extra pay or comp time, for after-hours availability, since a 4–5 week cycle without clear incentives can lead to burnout over time.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
5.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
4.0
Compensation and Benefits
5.0
Senior Management
4.0

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