Deeply technical? You can get deeper at Microsoft
Deeply technical? You can get deeper at Microsoft
Excellent working environment with supremely talented team players. I worked in a role called Escalation Engineering, which is a high-level, customer-facing support role. Microsoft can offer you the ability to work with new technologies extremely early in the product life cycle. My cons are very minor; working at Microsoft was a fantastic experience. I learned a fantastic amount, from how to deal with customers all the way through to how to debug Windows.
It was always very busy, and Microsoft, as a big business, tended to lose focus on its customers.
A crazy over-focus on logging hours spent on multiple support tickets.
Great products, but keep the focus on being the best in services and support because that's what keeps your customers coming back and buying more solutions.
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Microsoft Interview Experiences
Escalation Engineer
The interview was straightforward and easy because the questions were clear, the interviewer was friendly, and the conversation flowed naturally. It felt more like a discussion than a test, making it stress-free.
Escalation Engineer
Contacted directly by HR Recruiter on the recommendation of another employee. Drove 4 hours to Sydney for an interview at 9:30 am. No breaks until 5:45 pm when I asked if I could possibly have a glass of water. Sat through 6 or 7 interviews in a ro
Escalation Engineer
There were five interviews with many engineers and a manager. They covered general Azure topics and backend development knowledge. Security and networking were also covered. AI solutions were a topic covered during the interview.
Escalation Engineer
Bucharest, RomaniaFebruary 28, 2025The interview was straightforward and easy because the questions were clear, the interviewer was friendly, and the conversation flowed naturally. It felt more like a discussion than a test, making it stress-free.
Escalation Engineer
Sydney, AustraliaApril 1, 2008Contacted directly by HR Recruiter on the recommendation of another employee. Drove 4 hours to Sydney for an interview at 9:30 am. No breaks until 5:45 pm when I asked if I could possibly have a glass of water. Sat through 6 or 7 interviews in a ro
Escalation Engineer
August 20, 2026There were five interviews with many engineers and a manager. They covered general Azure topics and backend development knowledge. Security and networking were also covered. AI solutions were a topic covered during the interview.
