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Quality Assurance for Customer Service and Support Group

Program Technical Lead
Current Employee
Has worked at Microsoft for less than 1 year
June 16, 2010
Redmond, Washington
3.0
No CEO Opinion
Pros
  • Great resources
  • Good facilities
  • Good people
Cons
  • Infrastructure causes communication breakdowns.
  • It's difficult to collaborate to impact change.
  • There is no efficiency in project management or resource management.
Advice to Management

Manage resources and people more skillfully

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