Employees are encouraged to take time off. Cross-team support is prioritized. There is a good overall work-life balance. Regular bonuses and compensation increases are mostly fair.
Overtime isn't explicitly required, but there is sometimes no way to achieve what they promise customers within the time frame without working overtime.
Very disappointed. One interviewer was from a different team (replacing another interviewer) and continued to ask questions on topics that were not very related to the position and that I am not familiar with.
Conducted five phone interviews with the complete hierarchy above. All interviews focused on design and customer experience. Asked about customer situations in the field and troubleshooting experience. Shared understanding of support escalation pa
The process was regular: a phone interview, a technical interview over the phone using an online tool, and then the on-site loop, which included five interviews. It was a really good experience; I liked the team and the conversations we had.
Very disappointed. One interviewer was from a different team (replacing another interviewer) and continued to ask questions on topics that were not very related to the position and that I am not familiar with.
Conducted five phone interviews with the complete hierarchy above. All interviews focused on design and customer experience. Asked about customer situations in the field and troubleshooting experience. Shared understanding of support escalation pa
The process was regular: a phone interview, a technical interview over the phone using an online tool, and then the on-site loop, which included five interviews. It was a really good experience; I liked the team and the conversations we had.