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Politics and bureaucracy are burdensome for the passionate

Software Development Engineer
Current Employee
Has worked at Microsoft for less than 1 year
April 27, 2008
Redmond, Washington
2.0
Doesn't RecommendNo CEO Opinion
Pros

Ultimately, access to technical documentation and source code, discounted books and software are great for the professional engineer; not to mention the lots of quality peers. The benefits are the best I've had in my career. 100% coverage for most items means I walk out of the pharmacy, doctor's, and dentist's offices without paying a dime. Learning how the business works is incredibly valuable to the aspiring entrepreneur.

Cons

The paradox is that a developer in a Microsoft product group who takes ownership of their deliverables and likes to be an independent thinker will have a difficult time. Product groups, despite the frequent mention of innovation in internal documentation, rarely have the patience for it. For someone who has worked in truly innovative environments, it may be disappointing to see what marketing will often label "innovative" to customers and employees.

We rarely truly interact with customers until after we have built and shipped product Betas, which can take anywhere from six to twenty-four months, depending on the project. Often, the features customers want are two to four years out from the request if they weren't included in the original product definition.

Microsoft struggles with change from traditional development processes, although some groups are more proactive than others. Most engineers I know are not domain experts. Being a domain expert, particularly when you are new to the company and there are few to no other domain experts (especially in management), means it will be hard to be heard unless you have stellar social skills (i.e., influence).

Discipline managers (e.g., Software Engineer Managers) generally wield considerable authority, yet in my experience do not contribute to the discipline beyond process and negotiating contracts with other teams. Microsoft often talks about passion, but it can be frustrating to see discipline managers who ask you to come in on weekends and stay late when they aren't rolling up their sleeves themselves.

People are promoted into management too quickly, and many of these promotions seem to be based on friendship circles, so the hierarchy at Microsoft can be frustrating. Politics are prevalent. Employees are stack-ranked or "calibrated" against their peers (despite claims that this has changed, it has not) to determine yearly compensation and review, and this can adversely affect those that do not fall in line with their manager. Bullying is common, as is back-stabbing, and there is no effective outlet. I have seen slews of competent folks leave or be pushed out of teams due to empire building. These issues consume much too much time for those who are truly passionate about software.

Advice to Management

Have discipline managers, particularly in the Principal category (L65+), reinterview as ICs.

Make mass cuts across middle management, and flatten the hierarchies.

Embrace agile processes and empower the teams, not the managers.

Don't promote people into people management if they don't show passion or interest in managing people, and fire or demote the jerks. In fact, don't hire jerks.

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