QA Tester Interview Experience - London, United Kingdom
Process
I applied online. The process took 2+ months.
The entire process from start to end was far too long. There were never any acknowledgments when requesting confirmations of emails sent. Filling in time slot availability as requested for different stages of the interview was fruitless at times. I had to chase up a lot about why they did not confirm a date, only to find out later that for some stages of interviews, the time slots selected were not suitable to them. This leads me to think about why they didn't say that by email so I could select alternatives or even give them free reign of dates and times. It makes me think that had I never chased this up, I wouldn't have gotten further in the process as I had done. I had to do a lot of chasing up. Being told a timeframe of when they would reply back and not sticking to it, and not even saying there is a delay for whatever reason, in my opinion is very unprofessional.
The entire interview process from start to finish was way too long. There is absolutely no excuse for that. The interviewers at all stages of the interview process came across as very friendly and so on. However, this to me holds no credibility as to the professionalism of the company as a whole. The structure of the final interview was one of the worst I have ever had. There were three different interviews by two different people at each stage. Much of what I said at one interview I had to repeat at the other two interviews. I thought it would be a great company to work for had I been selected because everyone came across as really friendly and so on, but unfortunately, I will never know now.
They even apologized in an email for not getting back to me as they said they would, with a response after the face-to-face interviews. I even chased it up twice afterwards. To anyone who applies for work at Monzo, be prepared for long waits between each stage of the selection process. Good luck to anyone that applies.
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Interview Statistics
The following metrics were computed from 2 interview experiences for the Monzo QA Tester role in London, United Kingdom.
Success Rate
Monzo's interview process for their QA Tester roles in London, the United Kingdom is extremely selective, failing the vast majority of engineers.
Experience Rating
Candidates reported having mixed feelings for Monzo's QA Tester interview process in London, United Kingdom.
Monzo Work Experiences
- 5.0Amazing place to work and grow!Software Engineer • Current EmployeeSan Francisco, CADecember 14, 2021Pros: -Lots of opportunities for opportunities to create a lasting impact on the product and business -Company has amazing growth potential (strong revenue growth, diversified business lines, well-capitalized, highly engaged customer base) -Leadership team that values transparency, mental/physical wellness, and career growth for employees -Memes and emojis 😆Cons: -Work-life balance can be tricky - need to be disciplined about taking on too much work
- 1.0Meat grinder, avoid and save your mental healthSoftware Engineer • Former EmployeeJuly 4, 2024Pros: I have nothing positive to sayCons: I've worked as a software engineer at several companies and Monzo has been my worst experience by far. I was miserable every single day I worked there and it negatively impacted my mental health. If work isn't the most important aspect of your life and you aren't okay with working late almost everyday then this isn't the right job for you. - Unrealistic expectations, there's a huge amount of pressure to deliver quickly with no recognition. If you cause one incident it will haunt you in performance reviews while all the good work you've done is ignored. It felt like I was doing 2 jobs at once and when I wasn't at work I was stressed / anxious about going back to work, this began to affect my mental health. Most people on my team seemed to usually start work around 8am and finish at 6:30pm. My team lead seemed to work until late every evening and submitted PRs at 11pm. - Toxic Culture, the comments here about the company feeling like a cult are all on the mark. If you're not in the clique your thoughts and feelings are ignored. Monzo is worshipped as a benevolent entity, it cannot be criticised and neither can the 'Monzo way of doing things' (reinventing the wheel). You will feel like an imposter (because to them, that's what you are!) -Monzo fails diversity when it comes to hiring from lower socio-economic backgrounds. Sometimes I felt like I wasn't accepted socially because I didn't get a degree from a red brick institution. - Hire to fire policy, you are made to compete with your team instead of collaborate with them. Everything goes into dataland and your manager will compare how mang deployments and PRs you ship compared to the rest of your team. If you are the lowest performer on your team you will be put on a PIP. This is how unwanted people are quietly pushed out of the company, it's taboo to discuss people getting pushed out also. - Oncall is a joke, I pushed into doing it by management and was on call for things I'd never worked on. - Very difficult to find information, most of the time the rest of my team ignored questions. Everything is on Notion and the Notion search is terrible. You will spend a lot of time searching Slack to find links to Notion pages which hopefully won't be too out of date. Judging by the onboarding experience, you're just expected to know everything on Day 1 so you won't be needing the documentation to do your job 🙃 - No bonuses and low pay rises.
- 5.0Great place to workSoftware Engineer • Current EmployeeFebruary 27, 2025Pros: There is a great culture and good work-life balance.Cons: There is nothing to mention right now.
