Pros: There were talented and kind people working there. Free lunches pre-Covid were good. It looks great on your CV.

Cons: People with power and influence at Monzo are very quick to judge and never change their minds, even when presented with evidence. Those with power and who are quickly promoted through the ranks tend to be "red" personalities - very outcome focussed, come across as confident and are very direct and succinct with their communication to the point of being blunt. They can appear cold with low levels of empathy. I have a different personality type and although I was hired for my strengths, I was constantly criticised for not having red personality attributes. I was also hired for my experience which on joining was completely ignored. My role was very focussed on one type of work and down the line when I raised the subject of progression and reward I was told I couldn't be promoted because I hadn't done another type of work - this was a shock! People who have power and influence are inexperienced and promoted far beyond their experience and skill level; they've not quite realised that there are different approaches which can lead to good outcomes; only the "red" approach is valued and rewarded. Unfortunately, because I had skills I wasn't able to use and because I could not grow my career no matter how much I put into my role, my time at Monzo started to harm my career and I found it psychologically damaging. When the redundancies happened and people started to talk, I found that this problem was very wide reaching indeed - I previously had no idea there were so many people who had been receiving the same treatment as me. It's such a shame - I was filled with alot of hope and enthusiasm upon joining and thought I had found a fantastic, inclusive place. It's been a strange and very stressful journey to realise this was not the case at all.

Pros: You'll work with incredibly smart and hardworking people and learn a huge amount.

Cons: Quite intense meaning it's not for everyone.

Pros: - Processes and tooling emphasise empowering and trusting people. - Teams are given a good amount of autonomy. - There is a thoughtful culture. - The company has smart senior management. - You can definitely keep to 40h/week here if you're disciplined about your boundaries, with no crunch time pressure.

Cons: - Can be exhausting - More and more siloes are developing as the company grows - It's pretty depressing to see working conditions in customer support. The pressures are going up and up, you can see tensions rising (most visibly with people unionising, but also with long ranting posts in our #leavers Slack channel). Monzo is great so long as you're not in customer support.