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Systemic toxic culture

Software Engineer
Former Employee
Worked at Monzo for 2 years
September 24, 2024
London, England
1.0
Doesn't RecommendNeutral Outlook
Pros
  • CEO appears to be doing well. Monzo is profitable and gaining customers.
  • Working on great projects
  • actual work being done is quite fun (and challenging)
  • Remote first
  • Some very talented people if you get in the right team
Cons
  • The workplace has maintained a toxic culture from its early days, characterised by an intense hustle mentality.
  • The environment is cliquey, making it difficult to integrate with long-standing employees, who often display ego/arrogance.
  • Expectation on employees to work evenings and weekends to meet unreasonable deadlines, without recognition.
  • Employees are overworked, with many experiencing burnout and taking sick leave. Despite this, deadlines remain inflexible, prioritising profit over employee well-being.
  • The organisation has only gender-neutral toilets, which fails to provide a safe space for women, highlighting a flawed system.
  • Great people overlooked for internal promotions, for no apparent reason.
  • Managers, in my experience, are dishonest.
Advice to Management

Inclusivity is important, but Monzo's overcorrection is approaching the point of absurdity, "guys". It’s unlike anything I’ve seen before.

It's time to bring some balance and reason back to your decisions. Stop putting pressure on people to work as hard as they do. Everyone is scared of “failing” and that trickles down to the people having to do the work at evenings and weekends.

It’s such an awful culture. No one wants to talk about it openly because they’re probably scared to lose their jobs in this rough climate. Start treating staff like humans and not entities.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
2.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
1.0

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