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People really care here

Web Engineer
Current Employee
Has worked at Monzo for 2 years
November 28, 2019
London, England
4.0
RecommendsPositive OutlookApproves of CEO
Pros

People really care deeply about the product and the customers. I feel like my opinion is respected and that I'm taken seriously. We have long ditched the "move fast and break things" approach and are focused more on building sustainably. The people are genuinely lovely. In web, we're encouraged to share our ideas about system design and technology - it's a group effort. Flexible working hours. I can leave the office at 5:30-6 and switch off from work - I'm encouraged not to have Slack on my phone. We have on-call engineers to deal with problems out of hours, and on the one occasion I've had to deal with a problem I could take time off in lieu. We can take mental health days as well as sick days. Monzo is a very open book when it comes to mental health which is so important. As for benefits: annual learning budget, free lunch twice weekly, subsidized health insurance.

Cons

You need to be quite outspoken if you want to make an impact. I think the fast paced environment can be off-putting for some, but rather than saying "it's not for everyone" we should be addressing how we can make it more inclusive.

Diversity is not bad for gender (could be better, especially in engineering) and we're great at LGBTQ+ representation but we are quite poor in terms of BAME representation. We've just hired a Head of Diversity & Inclusion though and I'm excited to see how she can help. I've had a few different managers in the time I've been here which has been a bit disruptive but they've all been good!

Advice to Management

We need to make sure Monzo is a place where both the self-confident and the more reserved people can succeed equally well.

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