Pros: Good company for working in an MNC

Cons: Salary increment issues and sometimes work assigning issues.

Pros: Good work-life balance and facilities.

Cons: It can take time to learn the product.

Pros: My first few years I never received a cost of living raise because I was promoted 3 times in three years so I received compensation increases there. I think I was fortunate but in my experience they are willing to promote if you are willing to work hard and learn. The pay is decent and my current work load is normally manageable. There are a couple weeks now and then where it feels super crazy but these are the exception rather than the rule. My current role I absolutely love and my coworkers are amazing. I definitely prefer where I am at to where I was before but the fact remains that I started as a level 1 support technician and have since been moved into my current role where I quite enjoy what I do. I actually just hit my five year anniversary at the company (at which point they do recommend you leave a review but its anonymous and my opinion is my own).

Cons: When I started we had a support department that was extremely underwater. I have heard though that it got fixed and is doing really well now. I am no longer in that department, but as with any company, it is a company and they talk about revenue a LOT.