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Good Projects, Difficult Support

Software Developer
Current Employee
Has worked at Oracle for 1 year
December 5, 2022
Kansas City, Missouri
4.0
Pros

Got onboarded from Cerner. Got to stay with my existing team and work on my previous projects. Great insurance benefits. Very supportive when you actually talk to an individual about issues.

Cons

When you have an issue, figuring out who to talk to and how is extremely difficult. Opening a ticket with the help desk, only for them to refer you to another group, only for them to refer you to yet another group... and nobody talks to each other. I also personally dislike the use of Slack and Zoom over other solutions.

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