Pros: Most PD employees are super nice and in general the company has tons of emotional intelligence. Lots of support for underrepresented groups, especially through employee resource groups. Good diversity stats compared to the industry and region (board and execs included). Managers go on-call too, not just line level workers. Work/life balance was quite reasonable, although it depends significantly on the team. Ask lots of questions about the on-call load for the specific team you're considering joining.

Cons: There is a strong tendency to cargo cult technical decisions and appeal to authority in discussions, which was probably exacerbated by... There is a cultural fear of being wrong, caused by a small group in engineering who treat every interaction as a battle to be won. It wasn't uncommon for people to express fear of asking questions in certain channels out of fear of one of these people (or their emulators) making them feel stupid. The engineering department probably wastes half its budget redoing work to use increasingly niche technologies as top engineers' interests meander. Most valuable stuff is owned by a team and a rotation, so if you're not a manager or lead, opportunities for individual ownership can be limited, which can make career growth challenging beyond the early career.

Pros: I have learned a lot at PagerDuty. Everyone is extremely smart, dedicated, hard-working, always ready to help. I'm a junior software engineer. I get to use, work on latest technologies to solve unique problems as our product needs that. Everyone loves what they do here, it is very much visible from daily interaction. Culturally, it's a great place to be. There are monthly hackdays, great meals, snacks, lots of alcohol, movie nights, poker nights, picnics, birthday celebrations, board games, feature launches, and many more! Sick leaves are unlimited. I can WFH. Engineering teams are very flexible as long as you are doing your job. Compensation is on par with the market. More than everything our customers absolutely love our product!

Cons: Company is going super fast! It's getting tough to keep up with all the new faces and names.

Pros: The people are phenomenal here. There's no discernable office drama. Engineering is fairly flat, and you still have broad latitude to engage your brain and make critical technical decisions, even as an intermediate engineer. There is very good engineering culture here, and while there are problems in every code base, we really deal with technical debt and strive to build sustainable systems. I attribute this to having technical founders. PagerDuty is a fairly well-known product in devops circles, and it is widely considered very reliable and it does exactly what it says on the tin, so one of the best things about PD is that you get to work on something that people actually like. Culturally, it's a great place to be. The Vibe team does an excellent job of taking care of meals (lunch catered daily, breakfast on Wednesdays), activities, etc. There's a lot of alcohol around if you drink (though this has been snubbed during business hours now). Snacks are abundant. Also nerf guns. The web team decorated their team room with a bunch of nautical stuff. Every engineer has a height-adjustable desk and an ACD. Vacation time-off is actually prescribed, vs many startups where it's "unlimited." I actually prefer this, since I'm always unsure as to whether or not I've crossed some unstated threshold. Sick leave is unlimited, like most places. It is common for people to work from home whenever they're feeling under the weather, or if they just feel like skipping the commute that day. Work/life balance is very good. It seems like most people tend to roll in around 10am and roll out around 5-6pm. Even though we go on call, most teams seem to be mindful of alert fatigue and we address recurring issues. Compensation is on par with the market. Not outstanding, but it seems to be about the same as other offers I've received.

Cons: The commute is in SF, so that's kind of bad at times. Teams are either in a shared team room or out in the open, which some people prefer, but sometimes I'd like to have a small office to myself to focus.