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Great benefits / Toxic work environment

QA Analyst
Current Employee
Has worked at PayPal for 20 years
August 15, 2022
Chandler, Arizona
3.0
Doesn't RecommendApproves of CEO
Pros

Great benefits, remote positions since COVID, and flexible schedules depending on the department.

Cons

Just about everything else. Unless you have a friend higher up or you're a favorite, you're not going to get very far at PayPal.

It's a toxic work environment. Like any other HR department, they won't do anything if you file a complaint.

The workload was out of control, and you're blamed for any mistake. Expected to be robotic.

Advice to Management

Be honest and fair. Take feedback and implement it. Make pay equal across all job skills. For example, customer service in Venmo and PayPal get the same pay, or QA in sales and collections get the same pay.

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