Pros: Pendo's people team and leadership really do make it a pleasure to work for Pendo. There is always an opportunity to learn and grow through courses offered or seminars being hosted. Managers have weekly meetings with their reportees, which goes a long way to feeling heard. There is a lot of trust and responsibility passed down to individual contributors. Ownership for a company and customer impacting project can be held by only one person, although usually there is more support. The company culture continues to encourage a healthy work/life balance, meaning no shame for using unlimited time off, no shame for mental health days, and understanding work-from-home challenges. There are crunch periods, but there is not a crunch culture - I've never had the impression from managers or peers that a deadline is more important than capping my day at 10 hours. Pendo is incredibly transparent. Through bi-weekly town halls, there is always clear communication of our financial position, and market challenges and opportunities. That transparency goes a long way to feeling job security, understanding leadership decisions, and believing in the company's strategy.

Cons: Hiring often lags behind the volume of work. Although there is no crunch culture, it can be personally overwhelming to watch a backlog grow for months without a job posting. Structure is still developing. Don't expect an interviewing playbook, job development checklist, or clear lines of promotion. However, it can be exciting to contribute to these processes. There are rapid changes. It takes significant attention to keep on the up-and-up with the changes of each department. If you take your eye off of any one department for 6 months, it is unlikely you'll recognize the people and processes. Change can be exciting, and sometimes overwhelming.

Pros: Pendo has an open/transparent fast-paced environment. There's always a new and interesting problem to solve. I work with some of the best engineers I've ever met and it seems like everyone is always willing to help you learn or get better. While the environment is fast-paced there are also reasonable expectations that are clearly communicated so it's not all-consuming job.

Cons: There are no glaring cons to working at Pendo. There have been minor things that could improve but there's good transparency / communication when an issue does arise.

Pros: There are some genuinely good people to work with. Benefits and salary are decent.

Cons: The company has no idea what to do with its product. I'm sure it was great 10 years ago and customers really loved it back then but it's not even any good at this point. Even Pendo can't get any value out of its own product. And the executive team is only focused on going backward to when Pendo was small and things worked. But, of course, that's going to be ineffective because the market has changed. Plus the execs are downright bullies once you get past the thin veneer of actually caring about other humans.