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Dynamic role dealing with the customer. Low pressure but consistent work

Senior Software Applications Engineer
Current Employee
Has worked at Qualcomm for 4 years
June 16, 2024
San Diego, California
4.0
RecommendsPositive OutlookApproves of CEO
Pros

Majorly debugging customer issues.

Finding bugs is hard, but we don't own the bugs, so there's less pressure. Most bugs, after being found, are sent to developers to fix.

Cons

Very dynamic role; there is a lot of chaos.

Cannot predict workload; one day you will be free, and another, you will be dealing with 10 customer issues.

Advice to Management

Listen to the engineers on the ground doing the actual work and try to reduce meeting burden on them.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
2.0
Diversity, Equity, and Inclusion
2.0
Career Opportunities
3.0
Compensation and Benefits
2.0
Senior Management
1.0

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