Rakuten

Great benefits and work-life balance. Employees are all generally friendly. Quiet work environment, pretty building. Free food and drinks and a (VERY) good culture, except for tech sadly.

Almost all of the tech management is egocentric. Tasks given are short, specific, and rare. Ideas are 'desired,' but the end result is they are all ignored. Making a real impact on the business is near impossible. There is no test environment or any notion of QA. Business decisions are made without customer-facing employees around.

Sitting at your desk is important, but having work to do is not. If you are looking for a challenge, a fast-paced environment, or a place where outsider opinion is valued, I would suggest moving on.

Give employees a chance to fail. Responsibility is very important. Break the management-employee barriers. Being busy doesn't impress anyone.

Spend time planning work in advance; there should be a backlog of work, not a shortage. If there is a shortage of work, that means you have too many employees.

If you don't enjoy working with people, maybe management isn't for you. Listen to advice and give people the benefit of the doubt.