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Innovative Ideas, Slow Growth

Software Engineer
Current Employee
Has worked at Rakuten for 1 year
December 5, 2016
Tokyo, Japan
2.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros
  • High energy to expand even further.
  • Puts a lot of emphasis on innovation.
  • Current research in technologies including AI, VR, AR, geolocation, fintech, automation, etc., is interesting and looks promising.
Cons
  • Officially, there are only 5 levels in the company, but it feels difficult to communicate bottom-up.
  • The e-commerce section, which is the main core of the company and is connected to many other services, is rigid in terms of development and management. You can sense the fear of failure particularly here.
  • An improperly managed service ecosystem, which is interlinked, simply makes growth difficult and slow.
  • The relationship between tech and business people feels and is visibly poor.
  • Package compensation is simply not enough for international employees' standards.
Advice to Management

You need to be able to retain your employees. Many people go in and go out in a matter of years.

Yes, the tech industry is littered with issues like this, but if you say you want to be the best, you have to be better than the norm.

Please also make sure that you can deliver to the employees what you say you will do.

Speed, speed, speed? It feels more like sluggish, sluggish, sluggish.

Always improve, always advance? We don't feel things are improving inside the company.

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