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Lack of communication

Software Engineer
Former Employee
Worked at Rakuten for 4 years
June 14, 2014
Tokyo, Japan
1.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Free lunch and nice-ish employees.

I seriously don't know what else.

Cons

Silly company rules that slow down every single process.

Lack of communication.

The environment is still extremely Japanese and not willing to embrace diversity. The culture is almost military-like, where everyone is expected to behave the same, following the nonsensical work process. Departments don't communicate well with each other, resulting in you always having to explain the situations when you get contacted by multiple people from different sectors, especially in English.

Advice to Management

If you are trying to use English, go all the way and actually take it to a useful level.

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