Pros: I've been in the industry for decades, and this is by far the best place I have ever worked. * Serving the financial needs of immigrants is not just a tagline, it's at the core of everything Remitly does, and all employees are constantly challenged to understand their customers better. * Remitly strives to balance doing what's best for customers with taking care of their employees. If you're an inconsistent performer or seem checked out in any way, people will come looking for you. No, not to put you on a PIP, but to see what they can do to help you get unjammed. * The phrase "work/life balance" has become a sick joke in our industry, but let me tell you what that means at Remitly: Grinding out long hours, working weekends, and forgetting to take vacation are called out as setting harmful examples. If we ever have to do any of these things out of necessity, it's always with an eye towards making these compromises unnecessary in the future, and management intervenes to make sure the employees involved get time and space to recover. * Continuous improvement of existing systems is valued over broad, sweeping innovations, leading to improved long-term morale. Too often in our profession, people develop clever but ultimately useless technical solutions in order to drive their career growth. Remitly discourages such nonsense. * People here aren't nice--they're KIND, which is far better. People who aren't don't last long here. And being kind doesn't always mean being "nice"--so if you're a sociopath, predator, or any other kind of creep--fuhgeddaboudit, you will be caught sooner or later and shown the door. On the other hand, if you're looking for a refuge from that kind of crap, please give us a look.

Cons: These aren’t really “cons” so much as “things to keep in mind” if you want to work here. * It would be hypocritical for Remitly to claim to serve immigrants yet remain insensitive to issues of diversity and equity. This is a challenging problem, and there aren't many role models in our sector. Remitly has a lot of work to do here and is really just getting started on it despite years of work, but I believe management takes the problem seriously and will continue to improve here. * Remitly has struggled at times making the transition from a startup mindset to that of a company with millions of people depending on them for an important part of their lives. This is not a problem unique to Remitly--all successful companies go through this sort of chaos sooner or later. If you're looking for a stable, well-defined organizational structure, this isn't the place for you. If you thrive at jumping into such situations and making them better, then please get over here, because we need your help. * Similarly, while the company is making rapid improvements here, there's way too much oral knowledge and history around how to get stuff done in an organized way. If you enjoy bringing a little bit of order to this kind of chaos, apply today and make that clear up front. Refer your recruiter to this review if they display concern about your attitude. * Performance management and the promotion process has been...well...kind of a mess. Management is aware of the problem and has made large strides towards improvement. I wouldn't let this scare you away, but if you join here, please make clear your concerns as soon as possible. Management is receptive to those concerns, and most managers will give you a "launch plan" making first-year expectations clear. Be sure you get one. * This is almost a pro in disguise, but there are hazards: Remitly has a list of Values, which are more prosocial versions of the Amazon Leadership Principles and are used in much the same way. While I firmly believe they are offered in good faith, they are numerous, contradictory, and sometimes bewildering in their application. Don't be intimidated by them--play the game and come ready to talk about them in interviews. If you take a job here, learn what they mean and how to use them in giving feedback to peers. But do express any confusion to your management early and often, because there will be a quiz come performance review time (no, not LITERALLY, but you had better be up to speed).

Pros: Great WLB Great colleagues Great opportunity to grow Diverse workplace Flexible Safe to share opinions

Cons: I am not able to see how the path we are following leads to the goal management wants to achieve.

Pros: Remitly has a full set of cultural values that drive the decisions, actions and behavior of everyone. The leadership walks the walk, exemplifying the best traits that make Remitly employees great. The culture of caring for customers, taking care of our people, being authentic, supportive and joyful people is priceless. I feel like I can do my best work at Remitly, and with the growth we are experiencing there is a lot of great work to be done.

Cons: Remitly is a financial institution, subject to compliance and audits in multiple jurisdictions. Our moves are more conservative than startups outside of the FinTech industry.