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Nice people, decent environment, lack of tooling

Senior Software Engineer
Current Employee
Has worked at Roblox for 1 year
June 6, 2018
San Mateo, California
3.0
RecommendsNeutral OutlookNo CEO Opinion
Pros

Growing like crazy.

People are generally friendly and smart.

Awesome product. Kids everywhere will admire you.

Good benefits:

  • Free lunch
  • 401(k) match
  • Good insurance
Cons

The company has obviously grown without the influence of an effective CTO.

Since teams are expected to self-organize without a common set of standards, there's a great deal of variance in code quality, hiring process, stack, project management, and titular responsibilities among teams.

Little tooling, and what does exist is nonstandard. Everything from pulling source to testing on staging or pushing updates to production is needlessly painful.

There are weird restrictions on the number of concurrent users accessing staging resources, which bottleneck feature development.

Lots of intractable tech debt is left over from bad architectural decisions in the past, leading to slower velocity per engineer than many companies in the valley.

DevOps and Corp IT are understaffed and lack automated tools for the volume of people they're bringing in.

Culture and advancement glorify tenure over aptitude; some senior people who should be in different roles.

Advice to Management

Get someone in the C-suite who can weave all of these teams together and address the architectural issues. Roblox is a software company and needs someone more empowered than a VP to oversee technology. Having a conductor does not make an orchestra less self-organizing, but lacking one really shows.

Please acquire terminal services licenses for some of the heavily used RDP servers. It will cost less than bottlenecking everyone on the team, because only two users are licensed to use an environment at a time.

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