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Going downhill fast

Lead Member of Technical Staff, Software Engineering
Current Employee
Has worked at Salesforce for 20 years
March 28, 2023
2.0
Doesn't RecommendPositive OutlookDoesn't Approve of CEO
Pros

Most of the employees, especially those in individual contributor roles, are great to work with. Some departments have great managers. Unlimited time off.

Cons

This isn't the same company I joined over a decade ago. Of course, companies change, but these changes recently are for the worse.

The executive leadership team (ELT) has stopped listening to or caring about employees and their wellbeing. After telling investors that we flew past our goals, the ELT then cut our bonuses to 70% due to missing internal goals that 95% of the employees have no control over or visibility into.

They pretend to listen but are so out of touch with reality and people making less than $1 million per year that their "empathy" just sounds tone-deaf.

  • Feeling scared of layoffs or decreased bonuses? Benioff will suggest that you take a 10-day tech detox to Bora Bora like he did.
  • Feeling the pinch by stagnant wages and inflation? Hyder will tell you he understands and then tell a story about buying a house using his signing bonus.
  • Do you think that your loyalty to the company means anything to the ELT? Nope! You're just as likely to be laid off, no matter how long you've stayed with the company, no matter how much lower your salary is compared to new hires (for reference, I make about $50k less than a new hire in my role and management says there's nothing they can do about it).
  • Feeling frustrated about needless layoffs? (Remember, we had a very profitable quarter!) Benioff will tell you to not worry about it. He'll also tell you to reach out to those that were laid off to make sure they're OK because we're one big "ohana!" He'll also claim that he takes full responsibility for the pain of the layoffs and he's holding himself accountable, which means he says those words, suffers no consequences, and then flies to Bora Bora.

And anyone who thinks Salesforce still cares about its 1-1-1 philanthropy model is a sucker. It used to be pushed for all employees to take the 7 days of volunteer time and to make donations that would get matched. I haven't heard anyone in any level of management push for that anymore. It's just a marketing talk track at this point.

Advice to Management

Go back to your roots.

Listen to employees. Treat employees like you care about their wellness and happiness.

I used to talk up Salesforce to anyone that would listen. I'd tell them about how it's a great place to work and grow. I've referred at least 10 people to the company for employment and had 5 of them hired.

No longer!

We've lost our way. We've lost our empathy. We've lost what made us great.

Additional Ratings

Work/Life Balance
2.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
2.0

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