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Great people, but technology needs improvement

Senior Software Engineer
Current Employee
Has worked at ServiceNow for less than 1 year
October 1, 2020
Chicago, Illinois
3.0
Doesn't RecommendNeutral OutlookNo CEO Opinion
Pros

Great people. Good work-life balance. Unlimited vacation. HR/Management does a good job protecting employees.

Cons

Internal frameworks are full of bugs, and you aren't allowed to use open source code. It is highly frowned upon and requires special dispensation.

Backwards compatibility leads to a lot of legacy/dead code that you have to build on top of.

Advice to Management

Framework authors should be made to spend a day in the life of framework consumers so they can see the pain points of what they've created.

There should be more reactive feedback cycles between California and Chicago.

Additional Ratings

Work/Life Balance
3.0
Culture and Values
3.0
Diversity, Equity, and Inclusion
3.0
Career Opportunities
3.0
Compensation and Benefits
3.0
Senior Management
2.0

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