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Toxic Company Culture. A Soul Crushing Meat Grinder.

Senior Software Engineer
Current Employee
Has worked at ServiceTitan for 6 years
August 14, 2025
1.0
Doesn't RecommendNegative OutlookDoesn't Approve of CEO
Pros

Decent pay and remote work.

Cons

Condescending micromanagement with no boundaries or respect; you may be called to work off hours and past midnight and will be berated all the while.

No supported path to career development, and broken promises of promotion after goals met.

Failure to acknowledge or reward accomplishments, even if highly valuable to user experience and company reputation.

Frequent changes of management and additional responsibilities piled on without additional time to do them.

Bloated systems that are terribly buggy and often take hours to compile and run.

Avoid like the plague now that they’ve IPO-ed and the lure of pre-IPO options is gone.

Advice to Management

Stop bleeding employees till they burn out; have some boundaries.

Show some respect and reward innovation.

Listen to your employees when they complain of security holes like lack of back-end validation.

Realize that the “successful” employees aren’t necessarily invested in building a better product and openly talk about avoiding doomed initiatives for “optics’ sake”.

Additional Ratings

Work/Life Balance
1.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
2.0
Senior Management
1.0

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