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Good core product. The company suffers from mismanagement and bad actors

Senior Data Engineer
Former Employee
Worked at Shopify for 1 year
February 6, 2025
Toronto, Ontario
1.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

Pay was good while it lasted. Benefits also, but I've heard they've been cutting them where possible.

Cons

The founder is somehow very hands-on and also very out-of-touch. I got the impression he is just surrounded by sycophants and has kind of lost sight of reality.

Every person in leadership I encountered directly was either a competent person who just wanted to keep their head down and collect a check and so allowed terrible decisions to just pass by, or someone who seemed to be aggressively incompetent and toxic. I went to one offsite and the director who was supposed to plan the day for like 50 people was too hungover to function.

For failures, there was a constant blame game perpetrated by the source of said failures. Somehow, one megalomaniac engineer who was well known to be underqualified and dishonest was allowed to control a major company directive for at least a year, making the work of like 100 engineers downstream of him completely pointless. There are talented people there, but they are underleveraged into cynicism. Vibes are culty and weird also.

They were also doing constant silent layoffs the entire time I was there. After receiving very positive feedback overall, I was laid off before my first performance review without reasonable severance.

Advice to Management

Honestly, it's such a mess, I don't even know how I'd fix it. Maybe start by taking negative feedback seriously.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
1.0
Diversity, Equity, and Inclusion
1.0
Career Opportunities
1.0
Compensation and Benefits
4.0
Senior Management
1.0

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