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It used to be great

Senior Support Specialist - Plus Front End Developer
Current Employee
Has worked at Shopify for less than 1 year
August 18, 2022
2.0
Doesn't RecommendNeutral OutlookDoesn't Approve of CEO
Pros

While the pay is a fraction of what it should be, the people in the company are friendly, caring, accepting, and value each other. Teams are close-knit and have awesome people.

Cons

The pay is awful. Raises and reviews are promised and not only do not eventuate, they instead ended up costing me.

Promises from the C-suite are farcical, and the place has gone downhill fast.

Advice to Management

When you say you will do something, do it. When offering a raise, do not withdraw previous comp. When promising a bonus, don't make it dependent on an arbitrary line which you define, which means no one can possibly do it.

You say to assume positive intent and thrive on change. However, with these changes, there is no positive intent to be found, only willful and malicious action.

Additional Ratings

Work/Life Balance
4.0
Culture and Values
4.0
Diversity, Equity, and Inclusion
5.0
Career Opportunities
1.0
Compensation and Benefits
1.0
Senior Management
1.0

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